Returns Policy

🎺 Returns Policy – Taylormade Music Australia

At Taylormade Music Australia, we take pride in the quality of our products and services. To ensure transparency and fairness, please read our returns policy carefully:

❌ Change of Mind

We do not offer refunds or exchanges for change of mind purchases. Please choose carefully before placing your order, and feel free to contact us if you need assistance selecting the right product.

🛠️ Faulty or Defective Goods

If your item is faulty or defective, we will gladly offer a repair, replacement, or refund in accordance with Australian Consumer Law.

To qualify:

• The fault must be reported within a reasonable time of receiving the item.

• Proof of purchase must be provided.

• The item must not have been damaged due to misuse, neglect, or abnormal use.

🔧 Warranty Coverage

All products sold by Taylormade Music Australia are covered by a 12-month warranty from the date of purchase, unless otherwise stated. This warranty covers manufacturing defects and faults that affect the product’s performance.

If you believe your item is eligible for a warranty claim:

1. Contact us at [your email/contact form].

2. Provide a description of the issue and supporting photos or videos if applicable.

3. We will assess the claim and advise on the next steps.

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